Concordia University, Irvine. CA                                                         Class of 2014

Bachelors of Arts - Communication Studies & Psychology

• Dean’s List - multiple semesters
• Selected as a Featured Graduating Student by Communication Department
• Founder and Executive Board Member of ‘COMM-unity’ Concordia University, Irvine Communication Club

PARTNERS INTERPRETING, LLC.                               January 2015 – Present    

Marketing and Outbound Sales Development Specialist            *Plainville, Ma.

• Marketing & Sales efforts contributed to revenue growth increase of 28-36% per quarter over the previous year with approximately 50 new client accounts per quarter.
• Strategically designed and executed marketing and sales activities that promoted Partners Interpreting’s brand.
• Develop and qualify new sales opportunities.
• Develop opportunities ranging from small client engagements to large organization-wide multi-year contracts.
• Research and analyze market to source potential clients and presented recommendations to top company management about of developments.
• Advised and consulted top company management about marketing, expansion strategies and opportunities.
• Established and executed Customer Relationship Management (CRM) implementation.
• Lead generation with relationship building, tracking history within CRM. 
• Designed presentations for a diverse base of clients, consumers, and employees of Partners Interpreting’s services, business/industry trends and operations to increase sales.
• Developed sales lead generation strategies; attended industry/community functions and special interest groups to further develop relationships.
• Design, manage and create content generation strategies for postings for customers, community and staff audiences within Partners Interpreting’s website and social media platforms.
• Public Relations specialist for all press releases, testimonies, and public announcements.
• Design and execute multiple diversity and sensitivity trainings for hospitals, organizations, and community programs.
  • Received Certificate of Appreciation from Butler Hospital’s 2015 Employee Education Fair.
• Develop strategies for different types of sponsorship and exhibition booth designs and execution while leading the team to excellence with successful management.
• Plan and hosted various community events for developing brand awareness and relationships within the diverse Deaf community.
• Plan and executed professional development seminars, workshops, and presentations for the diverse interpreting community.

MASSACHUSETTS STATE ASSOCIATION of the DEAF (MSAD)

Elected November 2015 – Present.

Vice-President of Operations                            *Massachusetts

• Host all Board and General meetings
• Appoint and maintain talented candidates as chairperson for standing committees.
• Oversee all duties of the active executive officers.
• Oversee all duties of the Board members.
• Oversee all duties of standing committees.
• Adopt the role and duties of any and all executive officers in the event of their absence.
• Serve as the liaison between the community, members, and MSAD.
• Provide transparency communication to members and community.
• Lead Vice-President of Community Relations’ efforts to perform outreach activities and recruit diverse members to MSAD.
• Oversee the event hosting operations.
• Maintain existing and new revenue strategies of all investments in consultation with Executive team.

SPECIAL OLYMPICS OF SOUTHERN CALIFORNIA ORGANIZATION        2014 – 2015

Public Relations Associate                                *Newhall, CA    

- Press Releases for fundraisers        - Fact Sheets for each event        - Promotions

JAMAICA ASSOCIATION of the DEAF                         Summer 2013

International Deaf Community Outreach Officer                    *Kingston, Jamaica

• Worked on projects to empower Deaf Communities by increasing education, literacy, job skills, and economic self-sufficiency.
• Developed structure and promotional literature for Jamaica Youth Leadership Camp.
• Supporting Editor for Jamaica Association of the Deaf office documents.
  • Several documents officially passed in Parliament in 2013.

P.A.T.H. (Professional Association of Therapeutic Horsemanship International)                  at Shadow Hills Riding Club

General Volunteer & Veteran Support

June 2012- August 2013   Shadow Hills, CA

• Support for clients from child to adult with physical, mental and emotional disabilities.
• Appointed specifically to provide support for Military Veterans with PTSD and other disabilities.
• Provided support to groups of autistic children for their lessons/sessions.

MENTORSHIP:

PRIVATE LANGUAGE TUTOR

Provided tutoring services at Boys and Girls Club of Burbank

Fall 2006- Spring 2008                        Burbank, CA

CHILDRENS HOSPITAL LOS ANGELES, Cardiology Department

2006-2012                                            Los Angeles, CA

PALS N’ PARTNERS Carthage College

Spring 2009                                          Kenosha, WI

KODA West

April, 2007                                            Pomona, CA

CALIFORNIA EDUCATORS OF THE DEAF AND HARD OF HEARING

Spring 2007                                          Burbank, CA

GLENDALE MEMORIAL HOSPITAL AND HEALTH CENTER: Women’s Services/NICU

2001, 2003, 2005                                 Glendale, CA

TRIPOD - Program for Deaf and Hard of Hearing Children

2002-2004                                            Burbank, CA

Founder and Executive Board Member of ‘COMM-unity’ Concordia University, Irvine Communication Club

• January 2014 – Present

PSI CHI The International Honor Society in Psychology

• March 2014 - Present

Phi Theta Kappa International Honor Society Alpha Nu Xi Chapter

• Spring 2012 - Present

Omicron Delta Kappa The National Leadership Honor Society

• January 2013 – Present